Description
✓ 6 year warranty on DeckMate Boat Seats
✓ 6 year warranty on DeckMate Woven Vinyl Flooring
✓ 3 year warranty on all other carpet & flooring
✓ 3 year warranty on bimini tops
✓ 1 year warranty on everything else
Overview
Our success is tied directly to our ability to provide you with superior products, fast shipping, and the best customer service. Exceptional products and excellent service are our top priorities!
Warranty claims are always handled quickly. We don't pass you off to some other manufacturer - we warranty all of the replacement boat seats we sell. You can expect quick answers and solutions in the rare case that you have a problem.
There is never any cost to you in the event of damage during shipping.
DeckMate® Boat Seats - 6 Year Warranty
- Industry leading warranty - All of our boat seats have a 6 year, full replacement warranty. If anything goes wrong, we will send you brand new seats without hassle or cost to you.
- We will ask for images of the defects so we can make immediate improvements in our production.
- We will send replacement boat seats to you as soon as you provide us with images.
- We do not need the defective boat seats back, and you are never required to pay shipping.
- We spend extra money on packaging to ensure your new boat seats will ship safely, but there is always the chance rough handling or stacking could damage the upholstery or parts. If this happens, just give us a call.
DeckMate® Woven Vinyl Flooring - 6 Year Warranty
- Industry leading warranty - Our Woven Vinyl has a 6 year, full replacement warranty. If anything goes wrong, we will send you brand new flooring without hassle or cost to you.
- We will ask for images of the defects so we can make immediate improvements in our production.
- We will send replacement flooring to you as soon as you provide us with images.
- We do not need the defective flooring back, and you are never required to pay shipping.
- We spend extra money on packaging to ensure your new flooring will ship safely, but there is always the chance rough handling or stacking could damage the flooring. If this happens, just give us a call.
Carpet & Flooring - 3 Year Warranty
- All of our carpeting and flooring is marine grade and it is protected by a 3 year warranty, which includes fading and deterioration.
Bimini Tops - 3 Year Warranty
- Full replacement on defective bimini tops. If your bimini top arrives with any defects or quality issues, we will pay to return and replace your bimini top immediately.
All Other Products - 1 Year Warranty
- All of our non-seating or flooring products (other than carpet and vinyl flooring) have a 1 year warranty.
It is important to us that our customers know we will support them after the sale. We will take care of any problems you have quickly and at no cost to you, as we personally warranty everything we sell.
For more information about our warranty, please call us at (877) 295-9522.
Shipping is free on any order over $100; orders under $100 has a shipping fee of $9.99. Place an order on a business day by 4 p.m. EST and in stock seats and accessories will ship the same day! No slow shipping times to save money, PontoonStuff® only ships orders using FedEx and our products will arrive to your home quickly. Map below shows time in transit.
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Pontoon decking kits will be shipped using FedEx Freight services (semi-truck) and require a phone number to schedule delivery (free shipping).
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Please note that decking kits take additional time to process and may not ship for up to 72 business hrs.
- We will only ship within the contiguous U.S.
- ***If you are looking to purchase items to ship to Canada, please visit https://www.canadapontoon.com/en/
Pontoon boat carpet orders
In order to offer you the best prices we ship all pontoon boat carpet orders directly from our carpet mill in Georgia. If you order pontoon boat furniture and carpet, you may receive one shipment sooner than the other depending on your location.
International Orders
We do not accept international orders, no exceptions.
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.